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Software Support Agreements (SSA)

The value of mission critical software support for enterprise access control systems is of the highest importance to Software House. A Software House Software Support Agreement provides best-in-class coverage and response across integrated solutions. Software House Software Support Agreements are offered exclusively to our Authorized Integrator Network partners. Authorized integrators can be confident that Software House Technical Support Specialists will reactively troubleshoot system problems across hardware, operating systems, databases, C•CURE applications, and peripheral devices in analog and IP networks. This exclusive support provides the foundation they need to offer enterprise end-users with highly available networks.

Software Support Agreement Data Sheet (PDF) – English

Software Support Agreement Data Sheet (PDF) – Spanish (Latin America)

For more detailed information about Software Support Agreements, contact Software House at (978) 577-4000.


Slavery and Human Trafficking Policy and Statement

This policy and statement make explicit our commitment to ensure that slavery and human trafficking is not taking place in any part of our business or supply chain.

Download policy.

Download statement.